Telehealth Informed Consent

Nature of telehealth

Telehealth involves the delivery of healthcare services using electronic communications between you and a licensed provider. Your visit may include review of your medical history, video consultation, messaging, and electronic prescribing.

Expected benefits

• Easier access to care without travel or long wait times
• Continuity with a care team that can follow your progress over time
• Discreet delivery of prescribed treatments when appropriate

Possible risks & limitations

• Technology failures or poor connectivity may delay or interrupt care
• Remote evaluation may not reveal conditions that an in-person exam would detect
• Electronic communications may, despite safeguards, be intercepted in rare cases
• Telehealth may not be appropriate for every condition; your provider may recommend in-person care

Your responsibilities

• Provide accurate and complete health information
• Participate from a private location with a reliable connection when possible
• Follow your treatment plan and notify your care team of new symptoms or concerns
• Keep emergency services available and not use telehealth for urgent or life-threatening conditions

Privacy & records

Your health information will be handled in accordance with applicable privacy laws, including HIPAA where applicable. Visit records may be stored in your Persona patient portal and shared with care-team members involved in your treatment.

Prescribing & follow-up

Prescriptions are issued at your provider’s discretion. You may be asked to complete labs, follow-up visits, or additional screening before or during treatment. You are responsible for taking medications as directed and reporting side effects promptly.

Right to withdraw

You may decline or withdraw telehealth services at any time without affecting your right to future care or benefits, to the extent permitted by law. Withdrawal will not necessarily cancel an active plan or prescription already in process; contact patient care for help.

Consent

By proceeding with a Persona Doctors visit, you confirm that you have read this consent (or had it read to you), had the opportunity to ask questions, and agree to receive care via telehealth under these terms.

Questions may be directed to support@personadoctors.com before or after your visit.