Modern medicine,old-fashioned care.

No. Persona is designed for transparent cash pay: a monthly price for each medication, shown at checkout before you pay, with no surprise bills. If you do have insurance, we'll happily help with prior authorizations for brand-name medications, and medications are FSA/HSA eligible.

Depending on your plan and clinical eligibility: compounded semaglutide and tirzepatide (GLP-1/GLP-1+GIP), oral weight-management medications such as metformin, topiramate, bupropion, and naltrexone, hormone therapies including thyroid, testosterone, and menopause care, and physician-selected peptides. Brand-name options like Wegovy® or Zepbound® can be sent to your local pharmacy when appropriate.

Compounded medications are prepared by state-licensed U.S. pharmacies to a physician's prescription, but they are not FDA-approved and do not undergo FDA review for safety, effectiveness, or quality. Your physician will discuss whether a compounded or brand-name option is right for you.

Your physician reviews your completed intake after checkout. If more information or a phone or video visit is needed, your care team will explain the next step.

After approval and any required verification, eligible orders are sent to the pharmacy. Your portal shows shipment and tracking updates as they become available. Any shipping charges are shown before payment.

You can cancel, skip, or delay a refill any time before it is charged, and your plan is month-to-month with no lock-ins or cancellation fees — cancelling stops future charges. Once a refill is charged it ships and is not refunded. All dispensed prescription medication is final sale, so we can't accept returns; if a shipment arrives damaged or isn't the medication your provider prescribed, contact us within 7 days of delivery and we'll replace it at no cost. If our physician declines to prescribe treatment, your first purchase is refunded in full.